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Privacy Policy

Your privacy is paramount at TopTenCasino, and we take every measure to secure your personal information. 'Personal data' refers to any detail linked to a discernible individual, excluding anonymized details where the identity is concealed.

This document explains your rights and choices concerning your personal information. We strongly encourage you to read through it thoroughly. Should you have questions or need to access your legal rights, please get in touch with us using the contact details found below.

We're prepared to update this Policy as needed to accommodate certain TopTenCasino services or to comply with global legal standards. This Policy specifically applies to customers and not to how TopTenCasino manages personal information of its employees or contractors.

Below, we provide specific details that apply only to people located in (i) EU countries, EEA countries, the UK, and Switzerland (together termed 'Europe' or 'European'), (ii) Brazil, and (iii) certain U.S. states: California, Colorado, Connecticut, Nevada, Utah, and Virginia:

• Users in Europe and Brazil are advised to pay close attention to the detailed information provided.
• Residents of California, Colorado, Connecticut, Nevada, Utah, and Virginia should review the pertinent details regarding how we handle personal information.

Our websites might have links to third-party websites, plugins, and applications. By clicking these links or using such features, third parties may collect, use, or manage your data. We don’t control these third-party sites and aren't responsible for their privacy practices. When you leave our site, reviewing the privacy policies of every new website you visit is advised.

Collection of Personal Data

We gather personal data from various sources outlined below. When pertinent, we'll explain our intentions before collection, offering you the choice to share your information. We might collect, use, store, and transmit various types of personal details (‘Personal Data’) as follows:

• ‘Personal Information’ covers data that identifies you personally, like your full name, email, phone number, or mobile number.
• ‘Profile Data’ includes elements like a username, password, and any profile image you might upload on our website or mobile app, plus any other data you enter into your account profile.
• ‘Financial account data’ deals with payment card details or banking information.
• ‘Recruitment Process Data’ applies to CVs, cover letters, evaluation notes, and other details given by job applicants, including their education, employment background, and standard CV contents.
• ‘Technical Data’ encompasses IP addresses, types and versions of browsers, time zone settings, operating systems, and the technology of devices accessing our website.
• ‘Usage Data’ covers information about how you interact with our websites.

We might also collect, use, and share 'Aggregated Data,' which includes statistical or demographic data for multiple purposes. Although derived from personal data, Aggregated Data doesn't directly or indirectly reveal your identity.

We might keep recordings of any messages you leave with our customer service team. Furthermore, when using a mobile device, we gather data identifying your device, its specific settings, app incidents, and other system activities.

We don’t collect data on your race, ethnicity, religious or philosophical beliefs, gender, sexual orientation, political opinions, union memberships, health details, genetic or biometric data. However, if you apply for a position with us, we will gather information on criminal records and offenses.

How We Collect Personal Data

Our techniques for collecting data from and about you include:

• Direct Interactions: You might provide us with Personal Information and Recruitment Process Data by completing job applications on our Career Page, registering on our site using your email, or via forms for contact or newsletters.
• Indirect Interactions: Your Personal Information might reach us indirectly when registering through third-party sites or when receiving newsletters or messages from our partners ('Media Partners').
• Automated Technologies: As you interact with our site, we automatically gather Technical Data about your device and browsing activities using cookies, server logs, and similar tech.
• Third Parties or Public Sources: We partner with third-party entities (e.g., content providers and analytics companies like Google Analytics, OptinMonster, Hotjar, and Convert.com) to improve our website services, deliver relevant content, and conduct analytics. These companies may automatically gather your information during visits.

Generally, our websites can be accessed and used without needing to register or provide Personal Data (Personal Information, Profile Data, or Recruitment Process Data). You may choose to get updates on promotions, bonuses, bets, tips, and strategies by subscribing to our emails. You can decline these communications at any time by contacting us or clicking 'unsubscribe' in our emails. If you reach out to us by email or other forms, we may keep a copy of the correspondence. We will not share your Personal Data with third parties for marketing unless you consent, or in the case of our Media Partners, if you've already consented to receiving marketing from them. You can withdraw this consent by contacting these partners directly.

Use of Personal Data

We use your Personal Data for various reasons, including:

1. Delivering our services , which involves:
   • Running, examining, maintaining, improving, and delivering the features and functions of our services.
   • Processing payment transactions you initiate.
   • Communicating with you about your account, such as sending service-related emails or messages (e.g., account verification, service updates, technical and security notifications, support messages).
   • Tailoring our services to your preferences.
   • Managing and protecting our business.
   • Providing support and upkeep for our services, responding to your requests, inquiries, and feedback.
2. Research and development :
   • Using collected data for research and development, enhancing our services and creating analytical reports.
3. Marketing :
   • Using your data to understand and suggest services that might interest you.
   • Contacting you with marketing messages if you’ve shown active interest or haven't opted out, as permitted by law.
   • You can opt out from receiving marketing messages by contacting us or using the opt-out links in marketing messages, though we'll still send non-marketing messages where required.
4. Handling recruitment and job applications :
   • Processing data submitted during job applications to aid recruitment, evaluate candidates, and track recruitment statistics.
5. Compliance with legal obligations :
   • Using your data to comply with laws, requests, and legal processes, like subpoenas or government requests.
6. Compliance, fraud prevention, and safety :
   • Using your data as needed for:
     • Enforcing terms governing our services.
     • Protecting rights, privacy, safety, and property for you or others.
     • Investigating and deterring fraud, harm, unauthorized, unethical, or illegal activity.
7. With your consent :
   • In some regions, law might require us to seek your consent for specific uses of your data, like certain marketing. If we seek your consent, you can withdraw it anytime as specified or by contacting us. If you've consented to marketing from our third-party partners, including our Media Partners, contact them directly to withdraw consent (not us).
8. Creating anonymous data :
   • We may create anonymous data from collected Personal Data of you and others. This data, which doesn't reveal personal identities, is used for legitimate business purposes.